Registration Questions Help Center

The registration/entry for any race can be found on the "Register" tab of that race page. Policies vary by global region, so please reference the region where the race occurs, not where you live, for the accurate information.

EVENT REGION REGISTRATION/ENTRY INFORMATION
US & Canada

Most IRONMAN races open immediately after this year’s race occurs. Most IRONMAN 70.3 races open nine to ten months prior to the event date.

If a race is not yet open, the price will be published immediately prior to race open. No waiting lists are provided for events within the US & Canada. 
Europe, Middle East & Africa

Most IRONMAN races open immediately after the current year’s race occurs. Most IRONMAN 70.3 races open nine to ten months prior to the event date. If a race is not yet open, the price will be published prior to the race opening. If you want to receive a reminder when registration next opens, please subscribe using the ‘Remind-me' button on the registration page of your race.We do not offer wait lists once a race is sold out.
Oceania

Some races will offer a waiting list once sold out. If a waiting list is available, it can also be found under the “Register” tab of that race page.

The information listed above only applies to Triathlons.

IRONMAN Webpage: www.ironman.com/races

For information regarding racing as a Physically Challenged Athlete, please Click Here.

For information regarding racing as a Hand Cycle Athlete, please Click Here.

The information listed above only applies to Triathlons.

North America

No, athletes cannot switch or gift their slot to another person should that athlete be unable to compete. Per USAT regulations, competing in a sanctioned event without properly registering and paying for your entry is strictly prohibited, which includes both selling an entry to another party or purchasing an entry through a third part. More details can be found here.

All Other Regions

No, athletes cannot switch or gift their slot to another person should that athlete be unable to compete.

The information listed above only applies to Triathlons

The refund and withdrawal policies for any race can be found on the "Register" tab of that race page. These policies vary by global region.

If you have checked your race policy and would like to request a withdrawal, please click "Contact Us" to submit your request.

Europe, Middle East & Africa

If you need to withdraw from one of our EMEA races you need to fill in the withdrawal form on our website. Please open the event website of your specific race and go on the “Register” tab. Below "Register" you can find the “Transfer/Withdrawal” page. Here, you can find the transfer and withdrawal policy, as well as all event specific deadlines. The withdrawal form is found at the bottom of the page. Once the withdrawal form has been completed, your request will be processed within 5 working days, you will then receive a conformation email.

The information listed above only applies to Triathlons. 

IRONMAN Webpage: www.ironman.com/races

The transfer information for any race can be found on the "Register" tab of that race page. Most IRONMAN 70.3 races do not offer a transfer option. If your race is eligible for a transfer it will be stated under the “Register” tab.

The information listed above only applies to Triathlons.

Athlete check-in times vary by race but please note that race morning check-in is not offered at any event. In some instances, this year’s specific schedule may not yet be finalized – 
please use the prior year’s Event Schedule as a guide on the day of the week we anticipate check-in being offered this year. 

You can find the time and place for the check-in of your specific event in the Athlete Guide, found under the "Athletes" tab of that event's race page. 

The information listed above only applies to Triathlons.

IRONMAN Webpage: www.ironman.com/races

Details vary by global region, so please select the region where the race occurs, not where you live, for the accurate information.

USA & Canada: 

No - only registered athletes are allowed into Athlete Check-In. You will be required to verify your medical information and sign your event waivers.

Please bring your photo ID and triathlon federation (USAT, etc) membership card during the designated check-in hours. All athletes MUST check-in during designated hours.

Europe, Middle East & Africa: 

No; only registered athletes are allowed into Athlete Check-In. You will be required to sign your event waivers (please check on the specific event website if a medical certificate is required). Please bring photo ID and your triathlon license during the designated check-in hours. All athletes MUST check-in during designated hours.

Oceania:

If racing in Australia or New Zealand you only need a photo ID.

The information listed above only applies to Triathlons.

You must check in and pick up your race packet during designated check-in hours.

This rule is in effect for a number of important reasons and exists to make your experience the best, safest and most stress-free it can be. The scheduling of Athlete Check-In is designed to allow each athlete the opportunity to become oriented with the venue, acclimated to the area and receive all the necessary information needed to have a successful race. We want to ensure the very best experience for you, not only on race day, but throughout the weekend’s activities. Please make your travel plans accordingly.

For designated Athlete Check-In hours, please read the Schedule of Events found in your events Athlete Guide.

In an emergency please call the emergency line (phone number can be found in the Athlete Guide).

The information listed above only applies to Triathlons.

IRONMAN Webpage: www.ironman.com/races

Professionals must hold a valid professional/elite card or a letter from their country’s federation. For more information on IRONMAN pro membership, please go to https://www.ironman.com/pro-athletes.  You must declare your status to race in that division. Otherwise you will be in the Age Group category determined by your birth date.

The information listed above only applies to Triathlons.

In order to better assist you we will need a few more pieces of information. 

Please click the "Contact Us" button down below and create a ticket. In this ticket please be sure to list the specific problem you encountered as well as the race you were trying to register for. 

On our updated Profile Experience for The IRONMAN Group, you can edit many pieces of information synced to registrations made for 2025 and beyond. This information includes, but is not limited to, the following: 

  • First Name 

  • Last Name 

  • Phone Number 

  • Country Representing 

  • Birth Date 

  • Address, City, State, Zip, Country 

  •  

*For any 2024 registrations, please make sure that changes made to your profile are also made to your Active.com account. Not doing so may lead to incorrect registration information and account issues. * 

If you would like to change something other than the fields listed above, please submit a request using 'contact us'.

Please make sure to specify the changes you need assistance with.  Thank you. 

Keywords: change, update, profile, changes 

The deferral policy for any race can be found on the "Register" tab under the "Registration Inforamtion" section of that race page.

This policy varies by global region.

If you have checked your race policy and would like to request a deferral, please click "Contact Us" to submit your request.

Europe, Middle East & Africa 

This information can be found on each race homepage. Please open the “Home” tab, on most race websites this information can be found below the “Athlete” tab.

The information listed above only applies to Triathlons.

IRONMAN Webpage: www.ironman.com/races

Changes to your registration information must be made through your active.com account.

*Please make sure that any changes made to your active.com account are also made on your IRONMAN profile account. Not doing so may lead to incorrect registration information and account issues. *

If you would like to change something other than the fields listed above, please submit a ticket by clicking "Contact Us".

Please make sure to specify the changes you need made and include all email addresses you may have used as well as your full name and date of birth so we can successfully make the changes.

USA & Canada

To complete the online registration process, athletes will need to enter their USAT annual license number or purchase a one-day license or annual license during online registration. Athletes must bring their photo identification and show proof of current USAT membership during Athlete Check-In. Otherwise, it will be required to purchase a one-day license on-site. Please visit http://www.usatriathlon.org/ for a complete set of the competitive rules.

Europe, Middle East & Africa

At some EMEA races, athletes will need to have a valid triathlon license in order to participate in the race. Please check out the FAQs and Athlete Guide on the race homepage to find out if you are required to have a valid triathlon license or any additional documents. If you need a triathlon license, you have different options, depending on the specific rules for that race.

To avoid any last-minute stress please read the FAQs/Athlete Guide corresponding to your race.

  1. You have the required triathlon license

You have all valid documents/licenses that are required for your race. Bring your license/documents and photo identification to the on-spot registration in order to receive your starter kit. During on-spot race registration, you will have to present them to the registration/license team.

  1. You do not have the required triathlon license

If you do not have the required license, please check out where to buy it. This depends on the race; either through online registration or onsite at the registration tent. Please note that one-day licenses brought online are non-refundable.

The covering of the license depends on the regulations of each federation.

Yes, it is possible to complete a person to person transfer of your entry if the entry is transferred before the deadline.
Please view the relevant event website on the ‘entry info’ page for more information with regards to withdrawing from the event.