Pre Race Help Center

 

Distance change requests can be made via email up to 45 days prior to the event. After the 45-day deadline, all distance changes must be completed at the event expo when picking up your bib.

If you are requesting the distance change before the 45-day deadline, please email the event email address directly to process the distance change. Once your entry has reflected the distance change, you are not eligible for additional distance changes. Please provide the estimated finish time for the new distance you wish to participate in.

Changing from a longer to a shorter distance:

A credit of the price difference will not be provided.

Changing from a shorter to a longer distance:

Participants will be charged the price difference between the initially paid for registration and the current price for the longer distance, plus processing fees.

  • Go to Registrations and find your event 
  • Confirm your waivers are completed by clicking on “Manage Registration” 
    • For 2024 events, select Registrations and scroll to the Event name 
      • Click on “Sign Now” in the orange “Sign Waivers” box 
      • Follow the steps to sign your waiver (NOTE:  If you already signed your waiver there will be no orange bar across the page saying “Sign Waivers.”) 
    • For 2025 events: ​​​​​​​
      • Find “Waivers and Consents” and verify everything necessary has been signed 

You must be at least 18 years old to participate in the Marathon, 12 years old to participate in the Half Marathon, 10 years old to participate in the 10K, and 8 years old to participate in the 5K. All wheelchair participants are subject to the above age requirements.

  • Go to my.runrocknroll.com and click the “Sign In” button to log into your profile. 
    • Navigate to “Registrations” to see which events you’ve registered for. ​​​​​​​
  • Log into my.runrocknroll.com 
    • For 2024 events, check and see if your event is listed. If so, you are all set.  Please note, if you deferred into this event from another event and you do not see the event listed, you will need to complete the unique deferral link that was sent to you. Please visit our Contact page if you have any issues. 
  • To confirm you are registered for 2025 events, look under “Registrations” for confirmation. 

You can submit 12 characters (including spaces) to be printed on your bib number when you register online 45 days prior to race weekend. Simply type your message into the “Personalize your Bib” field during registration. Beware of using symbols as not all symbols will print correctly on bib numbers. 

  • Log into your profile via my.runrocknroll.com 
    • For 2024 events, find the race you wish to edit and select the red “Edit Registration” button.  
      • Alter your bib personalization ​
      • Scroll to the bottom of the page and hit “Continue” to save your changes 
    • For 2025 events, go to “Manage Registration” and edit your registration 
      • Look for “Personalize Bib” and alter your bib personalization ​​​​​​​
 
You should have received an email with the subject “Sign your [Event Name] Waivers!” Please click the link in this email to sign any unsigned waivers. Please reach out to the event email address to resend if you cannot find this email.

The start line corral system allows for a smooth race start for participants of varying speeds. Based on the estimated finish time that you provide on your race entry form, you are assigned a race number and corresponding corral, along with other participants of similar running pace. 

If your training has gone better than expected and you would like to move up to a faster corral, pick up your race number at the Health & Fitness Expo and then proceed to the “Corral Change” table to be reassigned to the appropriate corral. To move back to a slower corral, simply start in that corral on race morning. No official corral change is necessary. 

Yes, All Rock 'n' Roll Running Series Events in the USA are USATF sanctioned. 
Each registered participant and finisher will receive the following: 
 
  • Race number, official timing device, technical T-shirt and swag bag to be picked up at the Health & Fitness Expo.
  • Water, Sports Drink & Sport Gel along the course 
  • Refreshments and water at the start and finish lines 
  • Entertainment stages with live music and cheerleaders from start to finish
  • Finisher’s medal when you cross the finish line 
  • Post race concert 
  • Downloadable finisher’s certificate post-race 
Please view the Expo page for packet pickup times and location. 
Yes, but make sure to use the same name and date of birth. Be mindful of hyphens, abbreviations and spelling. If you have two registrations with different information, our awards system probably won’t send you anything shiny. 

The Rock 'n' Roll Running Series App offers the below: 

  • Participant times, paces, estimates, and places in real-time 
  • Live runner tracking  
  • Interactive course maps 
  • Push notifications as progress is made on course 
  • Event information and messaging 
  • Live leaderboards 
  • Social sharing 

Download the Rock 'n' Roll Running Series App: Get it on Google Play or download on the App Store. 

On race day, if the distance shown on your Forerunner is slightly more than the official race distance, it just means you weren’t cutting corners—quite literally. According to the International Association of Athletics Federation (IAAF) course measurement guidelines, a road race course is defined by the shortest possible route a runner could take without being disqualified. For most races, a certified measurer rides the course on a bike, staying near the curb and taking every available tangent. This ensures that all runners will run at least the declared race distance. After the race, if Forerunner shows that you ran a little farther, this just accounts for extra steps you took to run around other participants, hit a water stop or stay to the middle or outside lane. 
Once you cross the finish line, you’ll enter the Secure Zone, a fenced off area designated for participants only. In the Secure Zone, have your photo taken, refuel with water and refreshments and receive your finisher’s medal. Once you leave the Secure Zone, you cannot re-enter. Just outside of the Secure Zone, you can retrieve your gear bag and join family and friends for the Finish Line Festival.