Charity Help Center

Each charity sets their own targets. Most charities do set the minimum total at $1000 raised however it is worth reaching out to the charity you are fundraising for directly for further clarity. 

 

Yes your original entry fees will be refunded to the card used for purchase. Please email charities.oceania@theironmangroup.com with your full name and email requesting this refund.

 

Unfortunately only through fundraising for one of our superstar charities (listed here) will you have the ability to apply to become a superstar. 

 

All superstar medals are sent directly to the superstar charities. Please reach-out to your charity directly to arrange collection of your medal.  

 

Yes – Your charity superstar bib allows you to start in any start wave.

 

If you are unable to see the charity you want to fundraise for in the registration form or featured on our website, you can search for the charity under the ‘Find a charity’ search bar via the link here: https://city2surf24.grassrootz.com/. If your charity is not listed, please reach-out to the team at Grassrootz here who can work with the charity to get them added as an option.