Please visit the relevant event website’s ‘Contact’ page and contact the event’s email. We will then review & follow up with our Timing Provider if required.
Athlete Check-In is compulsory for all participants. During race week you will be sent a QR code that will need to be shown to our volunteers to collect your race bib. You will also need to provide your Photo ID (preferably a driver’s license or passport) to collect your race number, timing chip and race pack. Someone else may collect your race pack on your behalf, provided they have a copy of your registration confirmation email.